Disability Management and Return-to-Work Services
Diversified provides integrated solutions to tackle key business challenges, including:
- Injury and disability claims
- High turnover
- Absenteeism
- Elevated WCB and long-term disability costs
Our Disability Management and Return-to-Work Services support organizations across Canada in implementing strategies that help employees return safely and productively.
DM-RTWS Programs Overview
Select the membership that is right for your organization.
Our comprehensive DM-RTWS are available through three streamlined membership programs. Each program is designed to provide your organization with peace of mind by effectively managing your employees’ work-related and non-work-related injuries and disabilities.
As a member, your organization will have access to highly experienced Disability Management and Return-to-Work professionals, and medical experts, including an extensive array of health and safety tools and resources. Our membership programs are designed to alleviate the complexities of handling disability claims, allowing you to focus on driving your business forward.
GAP Analysis
Before we select a membership plan, we first need to identify the gap between the current state of your organization and your desired state. Whether your goal is to standardize and simplify procedures or to reduce your disability premiums, a GAP analysis will help us select the right plan based on your goals.
All membership plans include a GAP Analysis. This GAP Analysis will help you to allocate financial resources effectively in order to enhance and develop your Return-to-Work / Stay-at-Work programs as well as manage your injury and disability claims.
Our team of professionals will collaboratively work with you in planning and implementing steps to meet the needs identified in the GAP Analysis.
The GAP Analysis will be conducted using the following data-gathering and verification methods:
- Document Review – This review will focus on the documented policies and procedures. Undocumented processes are reviewed through observation and interviews.
- Worksite Visit – This visit allows us to observe the conditions of the workplace and to conduct interviews with employees and managers. Interviews allow us to clarify policies and procedures and how they are carried out at work as well as collect additional information on specific operating instructions and directions.
- Report and Recommendations – The information collected from the document review, informal review, and observation tour will be reviewed by our qualified Return-to-Work Coordinator and the findings will be provided to you in a GAP Analysis Report. This report will highlight the areas where your Disability Management and Return-to-Work Services could be improved.
Following the GAP Analysis Report, the RTW Coordinator will work with you to select a membership plan based on the needs identified by the GAP Analysis. They will develop a step-by-step action plan that will bring your organization to your desired state. The RTW Coordinator will guide you through implementing this action plan and evaluating your organization’s outcomes.
GOLD
The Gold membership plan is designed to assist you in preventing and managing disability claims while being in compliance with Occupational Health and Safety, Employment, Privacy, and Confidentiality Laws. This membership is best suited to organizations with complex and diverse needs that require additional assistance in organizing all disability management related operations. Diversified will not only provide claim adjudication, but we will also manage your Short- and Long-Term Disability claims. Your three (3) year membership includes or provides a discount on the following services:-
GAP Analysis
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Development or Modification of Return-To-Work and Stay-At-Work Programs, Policies, Procedures, and Practices
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Defined Roles and Responsibilities for All Stakeholders
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Informational Materials for Employees (Posters / Cards)
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A Designated Return-to-Work Coordinator
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Quarterly Statistical Reports
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Annual Policies Update
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One Initial and One Annual Management and Staff Training Session on Return-to-Work and Stay-at-Work Programs, Policies, Procedures, and Practices
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Establish Modified and Transitional Duties Policy
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Ergonomic Web-Assessment and Recommendations (1 Per Year Per Company)
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Configuration of Xilo Software for Management of Return-to-Work And Stay-at-Work
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One Hour of Employment Legal Consultation Per Year
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Group Employee Benefits Review
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Stress Management Webinar (One Per Year)
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20% Discount on any of Our Programs, Courses and / or Seminars
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20% Discount on any of Our Optional Services
SILVER
The Silver membership is designed to assist you in preventing and managing disability claims by setting up the necessary policies and practices. This membership is best suited to organizations with common issues related to disability management looking for a “one-stop” provider for programs and services. Your three (3) year membership includes the following:-
GAP Analysis
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Development or Modification of Return-to-Work And Stay-at-Work Programs, Policies, Procedures, and Practices
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Defined Roles and Responsibilities for All Stakeholders
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Informational Materials for Employees (Posters / Cards)
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Itemized Billing Summary
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A Designated Return-to-Work Coordinator
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Quarterly Statistical Reports
-
Annual Policies Update
-
One Initial and One Annual Management and Staff Training Session on Return-to-Work and Stay-at-Work Programs, Policies, Procedures, and Practices
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15% Discount on any of Our Programs, Courses and / or Seminars
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15% Discount on any of Our Optional Services
BRONZE
The Bronze membership is designed to assist you in understanding your organizations needs and setting up general policies to meet those needs. This membership is best suited to organizations with very simple needs that have minimal policies already in place and do not require extensive assistance in managing claims. Your three (3) year membership includes the following:-
GAP Analysis
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Development or Modification of Return-To-Work and Stay-At-Work Programs, Policies, Procedures, and Practices
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Defined Roles and Responsibilities for All Stakeholders
-
Informational Materials for Employees (Posters / Cards)
-
Itemized Billing Summary
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10% Discount on Registration for Our Annual Organizational Health and Wellness Summit
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10% Discount on any of Our Programs, Courses and / or Seminars
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10% Discount on any of Our Optional Services
Optional Services:
If you require services that are not included in your membership level, you can add them to your plan at a discounted price. The discount on these services is determined by the plan you have have purchased. These optional services help you to gain the resources your organization needs without paying for a higher membership level.
The optional services available to all members include:
- Employment Legal Consultation
- HR Consultation
- Pre-Employment Screening
- Drug and Alcohol Screening
- Physical Demand Analysis
- Functional Capacity Evaluation / Cognitive Functional Evaluation
- Independent Medical Examination
- WCB Appeals
- Job Search Services upon Termination
- Group Employee Benefits Review
- Critical Incident Training / Critical Incident Response Services